Privacy Policy for NeuroWave Coaching

Privacy Policy

This Privacy Policy explains how NeuroWave Coaching, a trading name of Stepaside Equestrian Ltd, collects, uses, and protects your personal information when you visit this website or use our services.

By using this website, you agree to the terms outlined in this Privacy Policy.

1. Company Information

NeuroWave Coaching
Trading name of Stepaside Equestrian Ltd
Stepaside, Dublin 18
Ireland

CRO Number: 608328

Website: NeuroWave Coaching

For privacy-related questions, please contact us through the contact form on this website.

2. What Personal Data We Collect

We may collect and process the following personal data:

  • Name
  • Email address
  • Phone number (if provided)
  • Information submitted through contact forms
  • Appointment booking details through Calendly
  • Technical data such as IP address, browser type, and device information
  • Website usage data through analytics tools
3. How We Collect Your Data

Your data may be collected when you:

  • Fill out a contact form
  • Book a session using Calendly
  • Contact us directly
  • Use or browse the website
  • Accept cookies through the cookie banner
4. Purpose of Processing

We process your personal data for the following purposes:

  • Responding to enquiries
  • Providing coaching services
  • Scheduling appointments
  • Improving website performance and user experience
  • Monitoring website traffic and analytics
  • Complying with legal obligations
5. Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process personal data based on:

  • Your consent
  • Performance of a contract
  • Legitimate business interests
  • Legal obligations
6. Google Analytics

This website uses Google Analytics to analyse website traffic and improve user experience.

Google Analytics may collect information such as:

  • IP address
  • Browser type
  • Pages visited
  • Time spent on pages
  • Device information

Data may be transferred to servers outside the European Economic Area (EEA).

You can control analytics cookies through the cookie consent banner.

7. Calendly

This website uses Calendly for appointment scheduling.

When booking a session, Calendly may collect personal data including:

  • Name
  • Email address
  • Appointment details

Calendly processes data according to its own privacy policy.

8. Cookies

This website uses cookies and similar technologies to improve website functionality and user experience.

We use CookieAdmin to manage cookie consent preferences.

Cookies may include:

  • Essential website cookies
  • Analytics cookies
  • Functional cookies

You may manage or withdraw your cookie consent at any time through the cookie banner settings.

9. Hosting Provider

This website is hosted by LetsHost.

The hosting provider may process server logs and technical data necessary for website security and operation.

10. Data Retention

We retain personal data only for as long as necessary to:

  • Provide services
  • Respond to enquiries
  • Fulfil legal and accounting obligations
  • Resolve disputes
11. Your Rights Under GDPR

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Restrict processing
  • Object to processing
  • Request data portability
  • Withdraw consent at any time

To exercise these rights, please contact us through the website.

12. Data Security

We take reasonable technical and organisational measures to protect your personal data from unauthorised access, disclosure, or misuse.

13. Third-Party Services

This website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised โ€œLast updatedโ€ date.

15. Contact

For questions regarding this Privacy Policy or your personal data, please contact:

NeuroWave Coaching
Trading name of Stepaside Equestrian Ltd
Stepaside, Dublin 18
Ireland
CRO Number: 608328